Privacy Policy
Last updated: August 20, 2026
WHO WE ARE
Flow Wave Warriors Academy ("FWWA," "we," "us") provides adaptive surf
lessons and related programs. This policy describes how we collect and use
personal information in connection with our programs, our website, and our
staff and family portal.
INFORMATION WE COLLECT
We collect information that families and staff provide to us directly:
participant and parent/guardian names, contact details (email address, phone
number), scheduling preferences, and program-related information needed to
deliver lessons safely.
HOW WE USE YOUR INFORMATION
We use contact information to operate our programs: scheduling lessons,
sending lesson confirmations and reminders, communicating schedule changes,
and coordinating with the regional centers and payers that authorize
services. We use staff contact information for scheduling and work-related
notifications.
TEXT MESSAGING
With your consent, we send SMS text messages such as lesson confirmations,
lesson reminders, and staff schedule notifications. Consent is optional and
is never required to enroll or to receive any service. Message frequency
varies. Message and data rates may apply. You can opt out at any time by
replying STOP to any message, or get assistance by replying HELP.
No mobile information will be shared with third parties or affiliates for
marketing or promotional purposes. Text messaging originator opt-in data and
consent are not shared with any third parties.
SHARING
We do not sell personal information. We share information only as needed to
operate our programs — for example with the service providers that power our
scheduling portal and communications (under confidentiality obligations), or
with regional centers and payers as required to authorize and bill for
services.
CONTACT US
Questions about this policy or your information: info@flowwwa.com
